The procedure for granting status and international protection – refugee status or humanitarian status – in Bulgaria is conducted by a special administrative body, the State Agency for Refugees.

The State Agency for Refugees is the only state authority in Bulgaria which is competent to register applicants for international protection, issue temporary documents to such applicants, ensure accommodation, food and medical care for them while their application for international protection in Bulgaria is being examined, and, most importantly, make a decision on either granting the application for protection, in which case the applicant will receive a status, or rejecting the application as unfounded, in which case the applicant will receive a refusal.

Contact data of the State Agency for Refugees:

Address: 1233 Sofia, 114 B, Maria Luiza blvd.
Telephone: 02/ 81 81 122
Fax: 02/ 95 59 476

The State Agency for Refugees in Bulgaria runs three types of refugee centres:


  • TRANSIT CENTRES – for registration, accommodation and conducting a procedure in the border areas. Bulgaria has one single transit centre located near the Bulgarian-Turkish border.

PastrogorTransit Centre – Pastrogor

Address: 6519 village of Pastrogor, Svilengrad municipality, Haskovo region

Telephone: 037705/ 215




  • REGISTRATION-AND-RECEPTION CENTRES – for registration, accommodation and conducting a procedure inland on the territory of the country. Bulgaria has three such centres:


HarmanliRegistration-and-Reception Centre – Harmanli

Address: 6450 Harmanli, 23, Drujba neighbourhood

Telephone: 02/ 904 2375




BaniaRegistration-and-Reception Centre – Banya

Address: 8914 village of Banya, Nova Zagora municipality, 17, Mineralni bani area

Telephone: 0457/ 65715





Sofia_MontevideoRegistration-and-Reception Centre – Sofia

Address: 1618 Sofia, Ovcha kupel neighbourhood 21A, Montevideo blvd.

Telephone: 02/ 904 2377






  • ACCOMMODATION CENTRES (SHELTERS) – these are camps only for accommodation. These camps do not serve the purpose of either conducting actions in the procedure, such as issuing documents, interviews, or serving decisions. The procedures for the individuals accommodated in these camps the procedures are conducted at the Registration-and-Reception Centre – Sofia.

Sofia_VrajdebnaAccommodation Centre – Vrajdebna

Address: Sofia, Vrajdebna neighbourhood,
270, Botevgradsko shosse blvd.





Sofia_VoennaRampaAccommodation Centre – Voenna Rampa

Address: Sofia, Voenna rampa-iztok neighbourhood, 11, Lokmotiv street