After the interview has been completed, the applicant will expect the decision. The decision is to be ready within 3 months from the opening of the general procedure for the applicant. As the applicant does not receive a decision when he/she moves into the general procedure, this time limit should be considered as running approximately from the day of the second interview. The time limit may be extended by another 1 month, but the applicant must receive a decision about the extension. The time limit, however, is not mandatory for the Agency for Refugee, which means that it may be longer than the 4 months indicated in the law. In case the applicant for protection wishes to receive his/her decision faster, he/she can lodge an application to the refugee centre where his/her registration card is renewed, and request speeding up the procedure and the issuance of the decision. It is recommended, however, that such speeding up should not be requested in any case, as sometimes the Agency for Refugees needs time to verify and assess all the facts presented by the applicant during the interview; therefore, speeding up the whole process may have a negative effect on the assessment, and the decision may be refusing instead of granting international protection.

When the decision is ready, the applicant for international protection residing in one of the refugee camps will be informed about the decision by the staff of the Agency for Refugees who will call the applicant in order to serve the decision on him/her, which will be certified by his/her signature. It is important that the serving of the decision is attended by an interpreter who will translate the content of the decision, which will enable the applicant to know if he/she is granted or refused a status.

If the applicant has accommodation outside the refugee camps, he/she may receive from the Agency for Refugees a letter by mail informing him/her that the decision is ready. In this case, the applicant must immediately go to the relevant centre of the Agency where his/her interviews were conducted in order to be served with the decision.

Two types of decisions are issued on the substance of the application for protection – granting a status (refugee or humanitarian status) or refusing a status.