What does a ‘social worker” mean and what does he do in my procedure?

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The social worker is a civil servant who makes sure, separately from the representative, that your rights during the procedure are observed. The social worker can be a man or a woman.

The social worker must also attend the interviews conducted with you at the Agency for Refugees.

In addition, the social worker has to check if you have everything you need in the room in which you are accommodated in the refugee camp. The social worker is obliged to talk with you and make sure that you feel safe and are not disturbed by anyone, as well as check if you receive your food regularly, if you are in good health, and make arrangement for you to attend school.

You have the right to request that the interviewer arranges a meeting with a social worker whenever you have questions or problems to solve.